phone (877) 395-5997

Frequently Asked Questions

EOS CCA is a professional debt collection company. We are here to help companies come to amicable agreements with consumers with outstanding debts.

We act under agreement to:

  • work directly for the original service provider (such as banks, colleges and universities, student loan lenders, telecommunications companies, and other companies)
  • work on behalf of  the original supplier based on a Debt Assignment Agreement

Based on this agreement, we represent the creditor’s interests in amicable or legal procedures in order to collect the debt.

You can do some Internet research to find out more about a company. Most reputable companies are members of professional associations and engage in industry activities. If you are still unsure, you can contact your local consumer protection branch or agency.

Doing nothing is the worst thing you can do. If you are convinced the claim is not justified, please let us know and we will look into the matter. If you know the claim is legitimate, but you are unable to pay, please contact us. We will work with you to try and find a solution that best fits your situation. If you do not respond, further costs may be incurred with no chance of the case being resolved.

Our aim is to find the right solution for each situation. We know that it can sometimes be difficult to pay the whole amount right away, so we are open to suggestions. We try to find an amicable solution that takes into account your individual situation and our client’s wish to clear a debt as quickly as possible.

For this reason, we analyze all of the options for resolving an outstanding debt and offer customized payment solutions. And, of course, we respect the confidentiality of your personal data and all of the information you provide us.

Our financial consultants can provide you with the following information:

  • details regarding the bank loan agreement / services contract
  • up-to-date payment status
  • last date on which penalties/interest were calculated
  • the calculation method of penalties and interest
  • solutions for closing your contractual situation
  • certificate letter of release, proving the resolution of the outstanding debt once you have cleared it

Debt assignment: This term refers to the  agreement by which a creditor has assigned their receivables to another person. Parties involved in this agreement are the assignor (original creditor) and the assignee (the new creditor). The assigned debtor (you) is a third party in this relationship, and your consent is not required for the validity of the assignment.

Debtor: A person (or legal entity) who owes goods or money to the creditor as the result of a contractual relationship.

Creditor: A person (or institution) who has granted loans and/or who is to receive a debt from a debtor.

Contracting party: A person or entity that voluntarily enters into an agreement with one or more entities and, therefore, accepts the benefits and obligations specified in the agreement/contract.

Due date: This is the date by which an obligation has to be paid. If it is not paid by this date, it is considered to be outstanding.

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At home in over 26 countries.
More than 7,500 employees.
Over 60 operating companies.