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EOS CCA is a single-source solution partner for responsive customer care and receivables management. We understand the challenges of managing your customer base while effectively controlling your accounts receivable.
We take the time to understand your unique needs and relative goals, so that we can customize short-term and long-term solutions. This approach to customization enables EOS CCA to provide services and solutions to both large and small utility companies.
Over the last decade, utility companies have been faced with the challenge of handling the increasing volume of customer requests with their existing staff, or, in many cases, with reduced staff. EOS CCA creates a seamless integration of solutions, transparent to your customers, and provides a vast array of products and services that meet your expectations for innovative customer care and receivables management.
In the utilities industry, change is constant. EOS CCA understands the intense pressure that utilities are under to properly manage their resources. Utilities must focus on improving customer satisfaction, which helps reduce the cost to serve, invariably leading to increased revenues.
EOS CCA uses its leading-edge, tactical approach to ensure maximum liquidation of receivables, and maximum customer retention. EOS CCA has a 20-year history of successful partnerships with utility companies, providing leading-edge solutions for both industry-wide and company-specific problems in customer care and receivables management. This position of leadership in our industry is another reason why we are “the right choice” for your customer care and accounts receivable needs.
We perform all of our activities with the intention of providing you with the best possible services and support.
EOS CCA’s Utilities Division provides services in the following areas:
The organizational structure of EOS CCA’s Utilities Division facilitates productivity and quality at every level. Our organizational structure allows for the highest level of coordination of departments and resources with all staff members working together to meet your goals.
EOS CCA’s Utilities Division specializes in the unique demands of the utilities industry. We are a partner that understands how to serve our clients with knowledge, experience, and top performance in a student-satisfaction-driven industry.
If you are looking for assistance on accounts placed with EOS CCA, have a dispute of any kind (including credit bureau disputes), or have questions regarding an account, please continue to the Consumer Hotline section of this website.
If you have received a communication from EOS CCA in the mail or via the phone, please continue to the Consumer Hotline section of this website.