We take the time to understand your unique needs and relative goals, allowing ourselves to customize short-term and long-term solutions. As a true partner, EOS CCA will help you educate your policyholders about the often confusing intricacies of earned premiums, overpayments and subrogation. This approach of understanding and customization enables EOS CCA to provide services and solutions to a wide variety of both personal and commercial lines for health, auto, property and casualty, workers’ compensation insurers and more.

Insurance companies are being challenged to manage increasing volumes of policyholders’ requests, churn and bad debt with their existing staff, or, in many cases, with reduced staff. EOS CCA creates a seamless integration of solutions, transparent to your customers, and provides a vast array of products and services that meet your needs for innovative policyholder care and receivables management.

In the insurance industry, change is constant. Increased government regulation, competition for increased market share, and mergers and acquisitions continue unabated. EOS CCA understands the intense pressure that premium recovery managers are under to properly manage their resources and maximize collections while retaining their policyholders.

EOS CCA has a 20-year history of successful partnerships with insurance carriers. We provide leading-edge solutions for both industry-wide and company-specific problems. This position of leadership in our industry is another reason why we are “the right choice” for your accounts receivable and policyholder care needs.

We perform all of our activities with the intention of providing you with the best service and support.

• Maximize your net return and accelerate cash flow
• Reduce policyholder delinquencies
• Maintain the highest policyholder care standards; reduce churn
• Deliver exceptional, personalized client service
• Reduce our clients’ operating expenses
• Provide ethical and professional leadership within the insurance industry

EOS CCA’s Insurance Division provides services in the following areas:

• First-party policyholder care and early intervention
• Premium audits
• Personal and commercial lines earned premium recovery
• Medical provider/prescription services overpayment
• Low dollar carve-out programs
• First- and third-party pre-collect and early stage receivables management.
• Third-party receivables management – primary, secondary, tertiary and warehousing
• Legal servicing through membership in the Commercial Law League of America (CLLA)
• Other custom programs: skip, legal, notification mailings, letter design and more

The organizational structure of EOS CCA’s Insurance Division is designed to facilitate productivity and quality at every level. Our organizational structure allows for the highest level of coordination of departments and resources with all staff members working together to meet the goals of our clients.

EOS CCA’s Insurance Division specializes in the unique demands of managing insurance receivables. We are a partner that understands how to serve our clients with knowledge, experience and top performance.