We take the time to understand your unique needs and relative goals, allowing ourselves to customize short-term and long-term solutions. As a true partner, EOS CCA wants to understand how you grant and extend credit while making sure that you also recover any entitlements that are contractually owed. This approach of focus and understanding enables EOS CCA to provide customized services and solutions to a wide variety of companies from the transportation, waste removal, publishing, telecom, insurance sector and more.

EOS CCA understands that commercial credit managers are often faced with the problem of limited resources while still having to manage increasing bad debt, slowpaying customers and high service demands. To tackle these challenges head on, EOS CCA creates a seamless integration of solutions which is transparent to your customers, and provides a vast array of products and services that meet your needs for innovative customer care and accounts receivable management.

Experience has shown, particularly when dealing with commercial receivables, that retaining customers is as important as collecting dollars. Competition for increased market share, globalization, and mergers and acquisitions continue unabated. EOS CCA understands the intense pressure that commercial credit managers are under to properly manage their resources and focus on core competencies.

EOS CCA has a 20-year history of successful partnerships with commercial entities, providing leading-edge solutions for both industry-wide and company-specific problems in customer care and receivables management. This position of leadership in our industry is another reason why we are “the right choice” for your customer care and accounts receivable needs.

We perform all of our activities with the intention of providing you with the best possible service and support.

• Maximize your net return and accelerate cash flow
• Reduce customer delinquencies/DSO and risk
• Maintain the highest customer care standards; increasing customer retention
• Deliver exceptional, personalized client service
• Reduce our clients’ operating expenses
• Provide ethical and professional leadership within the commercial sector
• Serve the communities in which we live and work

EOS CCA’s Commercial Division provides services in the following areas:

• First-party customer care and early intervention.
• Low dollar carve-out programs.
• First- and third-party pre-collect and early stage receivables management.
• Third-party receivables management – primary, secondary, tertiary and warehousing Portfolio purchases
• Legal servicing through membership in the Commercial Law League of America (CLLA)
• International capability – EOS has more than 40 offices in over 20 countries
• Other custom programs: skip, legal, notification mailings, letter design and more

The organizational structure of EOS CCA’s Commercial Division is designed to facilitate productivity and quality at every level. Our organizational structure allows for the highest level of coordination of departments and resources with all staff members working together to meet the goals of our clients.

EOS CCA’s Commercial Division specializes in the unique demands of managing commercial receivables. We are a partner that understands how to serve our clients with knowledge, experience and top performance.